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2022-04-26
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Sungrow’s Dedicated and Comprehensive Service Guarantees Safe and Reliable Operation for Solar Plants 

Amid the lingering Covid-19 pandemic, the complicated international landscape, and other contingencies, Sungrow, the global leading inverter solution supplier for renewables, still works actively to promote the global development of renewable energy. In particular, Sungrow deploys its highly skilled and dedicated service teams to guarantee the hundreds of projects it supplied globally, which register safe and stable operation for 25 years with zero accident by far, fully attesting to its dedicated and comprehensive service. Moreover, Sungrow also pays attention to imparting its technical expertise and experience about PV and ESS to its customers through various online and offline training courses.

Sungrow’s service stands out by offering fast-responsive, and reliable field service. Its comprehensive and dedicated service paid off in the Bach Long Vy Island 500kW/2MWh project, the first ESS project in Vietnam, Sungrow supplied it with its ESS equipment. During its commission period, Sungrow sent out a highly skilled team including R&D, technical, and post-service personnel onsite to test and monitor it meticulously. The entire team worked for 8 days and nights to complete its delivery, and went to the project site 3 times after its commission to monitor, despite the 8-hour travel time by sea. Such dedicated field work ensured the smooth delivery and good operation of this first-ever project in Vietnam.

Sungrow extends its dedicated service to multiple projects sites. It secured the successful commission of the Shraka 22MW project in Japan, solved the IGBT fan problems of the Loc Ninh 350MW project in Vietnam, and upgraded the traditional communication mode of Cambodian PV plants with its innovative PLC technology and PVM100 system, significantly simplifying the post O&M. Moreover, Sungrow also offers PV and ESS trainings to improve its customers’ technical knowledge and skill sets. For example, Sungrow will organize offline and online training for SEV, a leading EPC in Vietnam in 2022 and beyond to empower its R&D personnel and engineers.  

It is estimated that customers can increase their yields and investment payback by around 30%, if their solar plants are properly maintained. Therefore, it is imperative to have a world-class, plant-wide, and dedicated service for utility, C&I, and residential PV and storage systems. Sungrow is poised to help customers achieve greater ROI with comprehensive and dedicated global service team, which includes 60+ service centers, 240+ service outlets and 1400+ dedicated service personnel across the world.

About Sungrow

Sungrow Power Supply Co., Ltd. (“Sungrow”) is the world’s most bankable inverter brand with over 224 GW installed worldwide as of December 2021. Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions and EV charging station solutions. With a strong 25-year track record in the PV space, Sungrow products power installations in over 150 countries. Learn more about Sungrow by visiting: www.sungrowpower.com.


18MW PV Plant in Dubai
Developer: Recurrent Energy
Owner: empra
EPC:Signal Energy
Capacity:205MWac
Model:SG2500U
Location:Fresno, CA
Commissioned in Q4 2017
Developer: Recurrent Energy
Owner: empra
EPC:Signal Energy
Capacity:205MWac
Model:SG2500U
Location:Fresno, CA
Commissioned in Q4 2017