• Sungrow USA (Mexico)

    Paseo de la Reforma 296 Col Juárez. CMX, 06600 Piso 42 Oficina 41B-141

    Spanish/English:1-833-SGPOWER (747-6937)

    techsupport@sungrow-na.com

  • Sungrow USA

    4050 East Cotton Center Boulevard, Suite 75, Phoenix, AZ 85040, USA

    English:1-833-SGPOWER (747-6937)

    techsupport@sungrow-na.com

  • SUNGROW POWER SUPPLY Co., Ltd

    No.1699 Xiyou Rd., New & High Technology Industrial Development Zone, Hefei, P. R. China

    Chinese/English:+86 551 65327834

    info@sungrow.cn

  • Sungrow India Pvt Ltd.

    310 & 314, JMD Pacific Square, Sec-15 Gurgaon

    Hindi/English:+91-080-41201350

    service@in.sungrowpower.com

  • Sungrow Australia Group Pty. Ltd.

    Suite 1703, 99 Mount Street North Sydney NSW Australia

    Toll free: 1800 SUNGROW (786 476); Overseas: +61 2 9922 1522

    service@sungrowpower.com.au

  • SUNROW POWER KOREA LIMITED

    BL tower 10th, 5, Teheran-ro 33-gil, Gangnam-gu, Seoul, Republic of Korea, 06141

    Korean/English:+82-70-7719-1889

    Hyunjin.ko@kr.sungrowpower.com

  • Sungrow SEA

    B-02-26 Dataran Cascades. No 13A, Jln PJU 5/1 Kota Damansara 47810 PJ, Selangor Darul Ehsan, Malaysia.

    Malay/English: +6019-897 3360

    bonn.mailin@my.sungrowpower.com

  • SUNGROW POWER SUPPLY Co., Ltd

    #23 Florida st. Greenhills, Mandaluyong City, Philippines

    Filipino/English: +639173022769

    remias.elisan@ph.sungrowpower.com

  • Sungrow Power (Hong Kong) Co., Ltd.

    No.191, Silom Complex Building, 17th floor, Room 1703, Silom road, Silom Sub-district, Bangrak district, Bangkok

    Thai/English:+66891246053

    sarit.kongtonpisan@th.sungrowpower.com

  • SunGrow Power do Brasil

    Condominio Edificio Francisco Mellao, 263 Funchal Street, Vila Olimpia – Room121 – 12nd Floor – Sao Paulo - Brazil

    Portuguese/English:+55 015 9 98197824

    kaue.oliveira@sa.sungrowpower.com

Service Response

After-sales staff respond within 24 hours.
You can also click Business Contact to consult us about sales and other questions.

Service Approach

Pursuing Excellence
Beyond Expectations
Creating Value

Pre-sales/On-purchase/After-sales Support

  • We offer project consultancy, system design, and product experience services, and assist customers in developing professional and efficient project solutions.
  • We offer technical guidance and system training, and take full responsibility for product installation and commissioning.

In addition, we can provide more customized value-added services according to your needs.

Leading Edge Resources

  • Numerous service sites :
    Our service sites cover more than half the world.
  • Professional service team :
    Hundreds of experienced full-time service engineers are on-call  24/7 .
  • Spare parts management :
    With advanced service management software, we have established local spare part warehouses with sufficient original parts in regions covered by our regional services centers.

Service Supervision


  • To offer you more comprehensive, professional, and convenient service support, we sincerely welcome your guidance and suggestions on our service model, service management, and service content, and invite you to supervise services provided by our after-sales staff.
  • The Customer Support Center of Sungrow has the power to interpret the information above.

Customer Training

Course Training

We can customize training courses based on customers' projects and demands. Our professional engineers will offer customers comprehensive and systematic technical training as well as practical operation demonstrations, including fault diagnosis, device commissioning, and device repair. In this way, diversified demands of different types of customers can be satisfied.

Technical Exchange

During product installation, delivery, and regular inspection, our service engineers will exchange opinions on technologies (for example, experience in application of products and systems) with customers onsite and answer customers' questions.

Product Consultation

Online Consulting